Canopy by Hilton Hangzhou West Lake | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
Luxury Hangzhou hotel connected to a shopping center, steps from West Lake
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Canopy by Hilton Hangzhou West Lake offers 160 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 52-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Rainfall showerhead
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Toilet paper
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Bathrobes
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Separate bathtub and shower
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Hair dryer
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Private bathroom
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Toothbrush and toothpaste (on request)
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Soap
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Designer toiletries
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Shampoo
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Towels
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Electronic bidet
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Blackout drapes/curtains
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Pillow menu
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Air conditioning
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Premium bedding
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Down comforter
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Bed sheets
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Safe
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Individually furnished
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Connecting rooms available
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Free local calls
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Electrical adapters/chargers
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Individually decorated
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Slippers
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Laptop-friendly workspace
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Restaurant dining guide
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Phone
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Soundproofing
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Continental breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 138 per person
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Room service available
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1 bar
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1 restaurant and 1 coffee shop/cafe
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Coffee/tea maker
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Free bottled water
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Minibar
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Espresso maker
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Wheelchair-accessible parking available
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Free self parking on site
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Wheelchair-accessible path to elevator
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Area rugs in room
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Elevator
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Stair-free path to entrance
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Wheelchair accessible (may have limitations)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Well-lit path to entrance
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Wheelchair-accessible parking
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Wheelchair-accessible registration desk
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Smooth flooring in room
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Wheelchair-accessible concierge desk
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Wheelchair-accessible restaurant
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Casino
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Bicycle rentals
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24-hour fitness center
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Cable channels
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52-inch LCD TV
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Gift shop/newsstand
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Front-desk safe
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Lockers available
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Elevator
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Banquet hall
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Chinese (Mandarin)
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English
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Smoke-free property
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Laundry facilities
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Soundproofed rooms
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Luggage storage
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Porter/bellhop
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Concierge services
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Daily housekeeping
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Dry cleaning service
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Tour/ticket assistance
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Laundry facilities
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24-hour front desk
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Outdoor furniture
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Terrace
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Garden
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Business Suite, 1 King Bed
Room Size:
667 square feet m2
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GeneralSquare feet - 667, Ping - 19, Number of living rooms 0, Square meters - 62, Desk, Number of bedrooms - 1, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 King Bed
Room Size:
431 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Square meters - 40.0, Room and bed type depend on availability check-in, Ping - 12.1, Bed count minimum 1, Bed count maximum 1, Square feet - 431, City view, Number of bathrooms - 1 |
|
Room, 1 King Bed, Accessible
Room Size:
398 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 11, Room and bed type depend on availability check-in, Square meters - 37, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Square feet - 398 |
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Deluxe Room, 1 King Bed, Balcony
Room Size:
484 square feet m2
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GeneralPrivate hot tub, Number of living rooms 0, Number of bedrooms - 0, Outdoor play area, Square feet - 484, Room and bed type depend on availability check-in, Ping - 14, Square meters - 45, Private pool, Balcony or patio, Private hot tub (outdoor), Balcony, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Room, 1 King Bed, Lake View
Room Size:
398 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 37, Ping - 11.2, Location - top floor, Lake view, Bed count minimum 1, Bed count maximum 1, Square feet - 398 |
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Deluxe Room, 2 Twin Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 13, Square feet - 452, Bed count minimum 2, Bed count maximum 2 |
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Premium Room, 1 King Bed
Room Size:
603 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Square feet - 603, Ping - 17, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 56, Bed count maximum 1 |
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Single Room, 1 King Bed
Room Size:
807 square feet m2
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GeneralSquare meters - 75, Number of living rooms 0, Number of bedrooms - 0, Desk, Square feet - 807, Ping - 23, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Separate dining area |
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Deluxe Room, 1 King Bed
Room Size:
377 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Room and bed type depend on availability check-in, Sofa bed, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Room, 1 King Bed
Room Size:
323 square feet m2
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GeneralNumber of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 323, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this Shangcheng hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Shangcheng hotel have a swimming pool?
No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangcheng hotel?
Best-rates for the Shangcheng hotel starts from $115 per night with includes Accessibility, Business Services, Restaurant, Entertainment, Child Friendly, Balcony/Terrace, Wellness Facilities, Bar, Toiletries, Internet, TV, Security/Safety, Guest Services, Breakfast, Kitchen, Laundry, Bedding/Linens, Air Conditioner, Parking, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangcheng hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangcheng hotel?
Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangcheng hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
