Is this Hangzhou hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hangzhou hotel?

Check-in time for Hangzhou hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hangzhou hotel have a swimming pool?

Yes, this Hangzhou hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hangzhou hotel?

Best-rates for the Hangzhou hotel starts from $74 per night with includes Balcony/Terrace, Accessibility, Bedding/Linens, Restaurant, Bar, Guest Services, Security/Safety, Internet, Laundry, Air Conditioner, Wheelchair Accessible, Business Services, Wellness Facilities, Breakfast, Parking, Pool, TV, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hangzhou hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hangzhou hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hangzhou hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hangzhou hotel?

Based on the information reported by the owner or manager, the Hangzhou hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hangzhou hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Hangzhou Thousand Island Lake by IHG | Hotel in Hangzhou

| 10.0 (1 Review) | 1 Bathroom

Hangzhou Hotel | Crowne Plaza Hangzhou Thousand Island Lake by IHG

Hotel in Hangzhou

Lakefront hotel with an indoor pool and a restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Crowne Plaza Hangzhou Thousand Island Lake by IHG offers 284 air-conditioned accommodations with bathrobes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Bathrobes

Rainfall showerhead

Towels

Toothbrush and toothpaste (on request)

Bedroom

Air conditioning

Pillow menu

Premium bedding

Bed sheets

Local maps

Phone

Guidebooks/recommendations

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 149 per person

1 bar

1 restaurant

Room service available

Parking

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Theme parks

Rock climbing

Downhill skiing

Windsurfing

Hiking/biking trails

Mountain biking

Billiards/pool table

Indoor pool

Fitness center

Entertainment

49-inch LCD TV

General

Conference space (17007 square feet)

Meeting rooms

Business center

Banquet hall

Ballroom

ATM/banking services

Elevator

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Laundry facilities

Snack bar/deli

Indoor pool

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 2 pm; check-in end time: anytime minimum check-in age: 16

Check-out

Check-out before noon

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 149 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jan

Nov 8, 2023 08:02:51 PM

Review Score: 5

Summary: From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool overlooking the lake beautiful, and then there is the scenery, which is absolutely amazing. Thank you Crowne Plaza for an unforgettable 2 nights...

See All Reviews

Room Arrangement

Room Info	Facilities
1 King Standard Lake View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 484, Room and bed type depend on availability check-in, Ping - 14, Lake view, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
2 Double Standard Garden View Room Size: 431 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
1 King 1 Bedroom Premier Club Suite Living Area Lake View Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 85, No rollaway/extra beds, Ping - 26, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 915, Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
1 King 1 Bedroom Suite Living Area Lake View Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 85, No rollaway/extra beds, Ping - 26, Number of bedrooms - 1, Square feet - 915, Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
2 Double Premium Lake View Balcony Room Size: 646 square feet m² 2 Double Beds	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Lake view, Number of bathrooms - 1, Balcony or patio, No rollaway/extra beds, Square meters - 60, Ping - 18, Balcony, Bed count minimum 2, Bed count maximum 2
Standard Room Room Size: 484 square feet m² 1 Twin Bed 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 484, Room and bed type depend on availability check-in, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
1 King Standard Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 484, Room and bed type depend on availability check-in, Balcony, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
1 King Premium Lake View Balcony Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 484, Room and bed type depend on availability check-in, Balcony, Ping - 14, Lake view, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
1 King 1 Bedroom Captain Suite Living Area Lake View Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 85, No rollaway/extra beds, Ping - 26, Number of bedrooms - 1, Square feet - 915, Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
2 Double Standard Family Room Room Size: 431 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12, Mountain view, Bed count minimum 2, Square feet - 431, Number of bathrooms - 1, Bed count maximum 2
1 King 1 Bedroom Suite Living Area Room Size: 807 square feet m² 1 King Bed	General Square meters - 75, Number of living rooms 0, Number of bedrooms - 0, Square feet - 807, Ping - 23, Mountain view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
2 Double Standard Lake View Room Size: 377 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Lake view, Square meters - 35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
2 Double Standard Room Size: 377 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Mountain view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2