Grand Hyatt Hangzhou | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
Luxury hotel with 5 restaurants, steps from West Lake
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Free toiletries
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Bathrobes
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Separate bathtub and shower
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Hair dryer
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Towels
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Deep soaking bathtub
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Private bathroom
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Premium bedding
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Bed sheets
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Safe
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Desk
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Free newspapers
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Iron/ironing board (on request)
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Slippers
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Turndown service
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Connecting rooms available
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1 bar
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24-hour room service
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5 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 198 per person
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Refrigerator
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Minibar
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Free bottled water
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Espresso maker
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Limo/town car service
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Airport shuttle on request
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Train station pick-up shuttle (surcharge)
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Free self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Height restrictions apply for onsite parking
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Wheelchair-accessible registration desk
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Wheelchair-accessible concierge desk
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible business center
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible restaurant
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Hiking/biking trails
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Bicycle rentals
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Sauna
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Full-service spa
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Fitness center
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Indoor pool
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Steam room
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LCD TV
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Satellite channels
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Conference center
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Meeting room
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Business center
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Ballroom
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Front-desk safe
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Gift shop/newsstand
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ATM/banking services
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Vending machine
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Elevator
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Free newspapers in lobby
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Banquet hall
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Chinese (Mandarin)
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English
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Smoke-free property
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Free cribs/infant beds
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Indoor pool
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Rollaway/extra beds (surcharge)
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Laundry facilities
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Refrigerator
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Porter/bellhop
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Daily housekeeping
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Wedding services
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Tour/ticket assistance
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Multilingual staff
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Concierge services
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24-hour front desk
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Hair salon
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Turndown service
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Laundry facilities
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Dry cleaning service
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Luggage storage
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Massage/treatment rooms
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Hot tub
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Body scrubs
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Spa open daily
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Aromatherapy
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Body treatments
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Body wraps
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Manicures and pedicures
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Massage - Swedish
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11 treatment rooms
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Reflexology
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Massage - sports
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Facials
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Massage - hot stone
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 1 King Bed
Room Size:
366 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Ping - 10 |
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Grand, Suite, 1 King Bed
Room Size:
614 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Room, 2 Twin Beds
Room Size:
366 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, Ping - 10, Bed count maximum 2 |
|
Club Room, 2 Twin Beds (Club Access)
Room Size:
388 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Tent, 1 King Bed (CAMP IN GARDEN)
Room Size:
388 square feet m2
|
GeneralNumber of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Club Room, 1 King Bed, Lake View
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Square meters - 36, Square feet - 388, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10.90 |
|
Club Room, 2 Twin Beds, Lake View
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Room, 2 Twin Beds, Garden View
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Furnished balcony, Bed count maximum 2 |
|
Room, 1 King Bed, Lake View
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Room, 2 Twin Beds, Lake View
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Grand Premium Suite
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Club Room, 1 King Bed (Club Access)
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10.90 |
|
Room, 1 King Bed, Garden View
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Furnished balcony |
FAQ's
Is this Grand Hyatt Hangzhou pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Grand Hyatt Hangzhou have a swimming pool?
Yes, this Grand Hyatt Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Grand Hyatt Hangzhou?
Best-rates for the Grand Hyatt Hangzhou starts from $198 per night with includes Accessibility, Bedding/Linens, Hot Tub, Laundry, Air Conditioner, Parking, Kitchen, Guest Services, Child Friendly, Business Services, Wellness Facilities, Restaurant, Breakfast, Pool, Security/Safety, Bar, Toiletries, Internet, Wheelchair Accessible, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Grand Hyatt Hangzhou a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Grand Hyatt Hangzhou wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Hyatt Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Grand Hyatt Hangzhou?
Based on the information reported by the owner or manager, the Grand Hyatt Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Grand Hyatt Hangzhou?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
