Hilton Garden Inn Hangzhou West Lake | Hotel in Hangzhou

| 9.8 (28 Reviews) |  1 Bathroom
Downtown Hangzhou Hotel | Hilton Garden Inn Hangzhou West Lake

Hotel in Downtown Hangzhou, Hangzhou

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a coffee/tea maker and climate control. Other amenities include down comforters, towels, slippers, and an ironing board.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Shower
  • Hair dryer
Bedroom
  • Down comforter
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Connecting rooms available
  • Desk chair
  • Window screens
  • Slippers
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
Breakfast
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 88 per person
  • Room service available
  • 1 restaurant
  • Coffee/tea maker
  • Local meal delivery service
Parking
  • No onsite parking available
Accessibility
  • Hardwood flooring in room
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Transfer shower
  • Wheelchairs available on site
  • Elevator door width (inches): 35
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance
  • Front entrance ramp
Activities
  • Fitness center
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Meeting rooms
  • Elevator
  • Front-desk safe
  • Chinese (Mandarin)
  • Smoke-free property
  • Renovated entire property - March 2024
Guest Services
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately cny 88 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Randy
Dec 5, 2025 07:13:53 PM
Review Score:   10
Summary: Great staff , great location
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Size: 269 square feet m2
2 Twin Beds
Superior Twin Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed
Room Size: 248 square feet m2
1 King Bed
Room, 1 King Bed

General

Square feet - 248, Ping - 7, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Room
Room Size: 312 square feet m2
2 King Bed and Twin Bed
Family Room

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Square feet - 312, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible
Room Size: 237 square feet m2
1 King Bed
Room, 1 King Bed, Accessible

General

Square feet - 237, Ping - 7, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1, Lowered peephole/view port in door
Superior King room
Room Size: 269 square feet m2
1 King Bed
Superior King room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Downtown Hangzhou hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Hangzhou hotel have a swimming pool?

No, this Downtown Hangzhou hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Hangzhou hotel?

Best-rates for the Downtown Hangzhou hotel starts from $61 per night with includes Accessibility, Wellness Facilities, Breakfast, Wheelchair Accessible, Business Services, Restaurant, Guest Services, Internet, Kitchen, Security/Safety, Bedding/Linens, Laundry, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Hangzhou hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Hangzhou hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Hangzhou hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Hangzhou hotel?

Based on the information reported by the owner or manager, the Downtown Hangzhou hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Hangzhou hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD61
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