Holiday Inn Hangzhou West Lake By Ihg | Hotel in Hangzhou

| 8.0 (4 Reviews) |  1 Bathroom
Shangcheng Hotel | Holiday Inn Hangzhou West Lake By Ihg

Hotel in Shangcheng, Hangzhou

Hotel with a restaurant, near Wushan Night Market
This smoke-free hotel features a restaurant, a microwave in a common area, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop.
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers.

Bathrooms include slippers, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

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Amenities

Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Towels
  • Shampoo
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Safe
  • Slippers
  • Children's slippers
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 for adults and CNY 68 for children
  • 1 restaurant
  • Electric kettle
  • Espresso maker
  • Free minibar
  • Free bottled water
Parking
  • 24-hour offsite parking within 3281 ft (CNY 42 per day)
Accessibility
  • Hardwood flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Elevator
  • Tile flooring in public areas
  • Area rugs in public areas
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel
  • Grab bar in shower
Activities
  • Casino
  • Zoo
  • Outlet shopping
  • Theme parks
Entertainment
  • 60-inch LCD TV
  • Smart speaker
  • Pay movies
  • Cable channels
General
  • Elevator
  • Chinese (Mandarin)
  • Smoke-free property
  • Shared microwave
  • Renovated entire property - September 2025
Guest Services
  • Porter/bellhop
  • 24-hour front desk
  • Luggage storage
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately cny 98 for adults and cny 68 for children nearby parking fee: cny 42 per day(3281 ft away; open 24 hours) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

MING SANG
Dec 6, 2025 11:11:54 PM
Review Score:   10
Summary: Good location
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Size: 258 square feet m2
1 Twin Bed
Standard Room

General

Bathrobes, Square feet - 258, Hair dryer, Desk, Ping - 7, Television, Square meters - 24, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV
Premium Room, 1 King Bed with Sofa bed, City View
Room Size: 312 square feet m2
2 King Bed and Double Sofa Bed
Premium Room, 1 King Bed with Sofa bed, City View

General

Bathrobes, Ping - 9, Hair dryer, Desk, Square meters - 29, Television, Square feet - 312, Air conditioning, In-room safe, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Premium Room, 1 King Bed, City View
Room Size: 301 square feet m2
1 King Bed
Premium Room, 1 King Bed, City View

General

Ping - 8, Bathrobes, Hair dryer, Desk, Square meters - 28, Television, Square feet - 301, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV
Standard Room, Japanese Futon, City View
Room Size: 215 square feet m2
1 Twin Futon Bed
Standard Room, Japanese Futon, City View

General

Square feet - 215, Hair dryer, Ping - 6, Air conditioning, Flat-panel TV, Square meters - 20, Bathrobes, Desk, Free extra futon, Television, Bed count minimum 1, In-room safe, Bed count maximum 1
Suite, 1 King Bed
Room Size: 388 square feet m2
1 King Bed
Suite, 1 King Bed

General

Hair dryer, Ping - 11, Square meters - 36, Square feet - 388, Air conditioning, Flat-panel TV, Bathrobes, Separate bathtub and shower, Desk, Rainfall showerhead, Television, Bed count minimum 1, In-room safe, Bed count maximum 1
Room, 2 Twin Beds, Accessible
Room Size: 258 square feet m2
2 Twin Beds
Room, 2 Twin Beds, Accessible

General

Square feet - 258, Hair dryer, Ping - 7, Lever door handles, Square meters - 24, Air conditioning, Flat-panel TV, Bathrobes, Desk, Television, In-room safe, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 248 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Bathrobes, Square feet - 248, Hair dryer, Desk, Ping - 7, Television, Bed count minimum 1, Square meters - 23, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV
Standard Room, 2 Twin Beds
Room Size: 258 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Bathrobes, Square feet - 258, Hair dryer, Desk, Ping - 7, Television, Square meters - 24, Air conditioning, In-room safe, Bed count minimum 2, Flat-panel TV, Bed count maximum 2

FAQ's

Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangcheng hotel have a swimming pool?

No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $67 per night with includes Guest Services, Child Friendly, Wheelchair Accessible, Entertainment, Internet, Air Conditioner, Security/Safety, Wellness Facilities, Breakfast, Kitchen, Accessibility, Bedding/Linens, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD67
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