Is this Matsuzakaya Honten pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsuzakaya Honten?

Check-in time for Matsuzakaya Honten starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsuzakaya Honten have a swimming pool?

No, this Matsuzakaya Honten does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsuzakaya Honten?

Best-rates for the Matsuzakaya Honten starts from $550 per night with includes Parking, Bedding/Linens, Breakfast, Fireplace/Heating, Restaurant, Air Conditioner, Security/Safety, Wellness Facilities, TV, Bar, Internet, Sports/Activities, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsuzakaya Honten a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the house has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsuzakaya Honten wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsuzakaya Honten has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsuzakaya Honten?

Based on the information reported by the owner or manager, the Matsuzakaya Honten indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsuzakaya Honten?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Matsuzakaya Honten | House in Hakone

| 9.8 (166 Reviews) | 1 Bedroom 1 Bathroom

1 Bedroom House in Ashinoyu, Hakone

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a minibar and climate control. Other amenities include towels, slippers, an electric kettle, and a desk.

Amenities

Air Conditioner

Parking

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Internet

Kitchen

Facility Overview

Bathrooms

Toothbrush and toothpaste

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Air conditioning (climate-controlled)

Heating (climate-controlled)

Bed sheets

Slippers

Safe

Tatami (woven mat floors)

Desk

Breakfast

Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM

1 restaurant

Free bottled water

Free tea bags/instant coffee

Minibar

Electric kettle

Parking

Free self parking on site

Accessibility

This property does not have elevators

Activities

Arcade/game room

Hot springs

Entertainment

Flat-screen TV

General

Gift shop/newsstand

Front-desk safe

Japanese

English

Smoke-free property

Fireplace in lobby

Guest Services

Arcade/game room

Luggage storage

Multilingual staff

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa

Hot springs

Hot springs water temperature (Fahrenheit) - 108

Indoor mineral hot springs (onsen)

Separate men/women areas in public bath

Outdoor mineral hot springs (onsen)

Yukata (Japanese robe)

Hot springs open from 3:00 PM - 9:30 PM

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 7 pm minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children younger than 12 are not allowed at this adults-only property. all guests 12 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Amy

Oct 16, 2025 05:41:03 AM

Review Score: 10

Summary: I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Family Room with Hot Spring Open-Air Bath(Sensintei) Room Size: 995 square feet m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Square feet - 995, Number of bedrooms - 1, Spring water bathtub, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Location - ground floor, Separate bathtub and shower, Square meters - 92.4, Ping - 28, Garden view, Shampoo, Bed count maximum 4
Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking Room Size: 797 square feet m² 1 King Bed	General Square feet - 797, Number of bedrooms - 1, Spring water bathtub, Ping - 22, Number of living rooms 1, Number of bathrooms - 1, Square meters - 74, Private bathroom, Separate bathtub and shower, Garden view, Shampoo, Bed count minimum 1, Bed count maximum 1
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) Room Size: 806 square feet m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Square meters - 74.9, Number of bedrooms - 1, Spring water bathtub, Ping - 23, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Location - ground floor, Separate bathtub and shower, Garden view, Square feet - 806, Shampoo, Bed count maximum 4
Standard Twin Room with Shower (Kakumeikan), Non Smoking Room Size: 463 square feet m² 2 Twin Beds	General Square meters - 43, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower only, Ping - 13, Shampoo, Mountain view, Square feet - 463, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room with Tatami Area A Room Size: 635 square feet m² 2 Twin Beds	General Square feet - 635, Number of living rooms 0, Ping - 17.85, Private bathroom, Number of bedrooms - 0, Shower only, Square meters - 59, Shampoo, Mountain view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room with Tatami Area and Open-Air Bath A Room Size: 524 square feet m² 2 Twin Beds	General Square feet - 524, Number of living rooms 0, Number of bedrooms - 0, Spring water bathtub, Square meters - 48.7, Mountain view, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Shampoo, Bed count minimum 2, Bed count maximum 2
Luxury Room with Tatami Area and Open-Air Bath Room Size: 807 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Spring water bathtub, Ping - 23, Mountain view, Number of bathrooms - 1, Square meters - 75, Private bathroom, Separate bathtub and shower, Square feet - 807, Shampoo, Bed count minimum 2, Bed count maximum 2
Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking Room Size: 947 square feet m² 2 Large Twin Beds 2 Twin Futons Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Spring water bathtub, Square meters - 88, Number of bathrooms - 1, Private bathroom, Location - ground floor, Separate bathtub and shower, Ping - 27, Garden view, Shampoo, Bed count minimum 2, Bed count maximum 2
Basic Twin Room, Bathtub Room Size: 595 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Spring water bathtub, Bathtub only, Square meters - 55.3, Mountain view, Square feet - 595, Number of bathrooms - 1, Private bathroom, Ping - 17, Shampoo, Bed count minimum 2, Bed count maximum 2
Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking Room Size: 947 square feet m² 4 Large Twin Beds and Twin Futons 2 Twin Futons Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Spring water bathtub, Mountain view, Square meters - 88, Number of bathrooms - 1, Private bathroom, Location - ground floor, Separate bathtub and shower, Ping - 27, Shampoo, Bed count maximum 4, Bed count minimum 2
Premium Room with Tatami Area and Open-Air Bath B Room Size: 617 square feet m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Square feet - 617, Spring water bathtub, Mountain view, Square meters - 57.3, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 17, Shampoo, Bed count maximum 4
Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking Room Size: 807 square feet m² 2 Large Twin Beds 2 Twin Futons Bed	General Number of living rooms 0, Number of bedrooms - 0, Spring water bathtub, Ping - 23, Number of bathrooms - 1, Square meters - 75, Private bathroom, Separate bathtub and shower, Square feet - 807, Garden view, Shampoo, Bed count minimum 2, Bed count maximum 2
Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking Room Size: 958 square feet m² 2 Large Twin Beds 2 Twin Futons Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 958, Spring water bathtub, Mountain view, Square meters - 89, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 27, Shampoo, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, Bathtub Room Size: 723 square feet m² 2 Twin Beds	General Square feet - 723, Number of living rooms 0, Number of bedrooms - 0, Spring water bathtub, Square meters - 67.2, Mountain view, Ping - 20, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Shampoo, Bed count minimum 2, Bed count maximum 2