Is this Suizenji Comfort Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Suizenji Comfort Hotel?

Check-in time for Suizenji Comfort Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Suizenji Comfort Hotel have a swimming pool?

No, this Suizenji Comfort Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Suizenji Comfort Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Suizenji Comfort Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Suizenji Comfort Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Suizenji Comfort Hotel?

Based on the information reported by the owner or manager, the Suizenji Comfort Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Suizenji Comfort Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Suizenji Comfort Hotel | Hotel in Kumamoto

| 7.1 (595 Reviews) | 8 Bathrooms 24 Guests

Chuo Ward Hotel | Suizenji Comfort Hotel

Hotel in Chuo Ward, Kumamoto

Featuring a massage service and Japanese restaurant, Suizenji Comfort Hotel is just a 3-minute walk from Kumamoto’s Suizenji-Koen Tram Station. The air-conditioned rooms include a private bathroom and free internet. The classically decorated rooms at Comfort Hotel Suizenji have a tea/coffee maker and refrigerator. Guests can request a feather or low-impact foam pillow at reception. Its private bathroom comes with a large bath tub. Suiizenji Koen Park is a 5-minute walk from the hotel. Kumamoto Station and Kumamoto Castle are about a 20-minute train ride from nearby Suizenji-Koen Tram Station. Airport shuttle bus stops at Suizenji-koen Bus Stop, which is a 3-minute walk from the hotel. Mount Aso can be reached within 1 hour drive. Coin-operated laundry machines are provided, and laptop PCs can be rented from reception. Bicycle rental and car rental can be arranged. Restaurant Ozara-Kozara serves a buffet breakfast and lunch featuring Japanese dishes.

Suizenji Comfort Hotel is located in Kumamoto.

This 142 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Fireplace/Heating, and several others. This is a 3 star rated property and has over 595 reviews with the average score of 7.1 . Coming to Kumamoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 142 Bedrooms Hotel if you want to learn more about this place in Kumamoto. These details are authentic, as they are provided by our partner, booking.com.

This Suizenji Comfort Hotel in Kumamoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Suizenji Comfort Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Wellness Facilities

Fireplace/Heating

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Parking

Parking on site

Private Parking

Parking garage

Parking

Activities

Massage

General

Wifi in all areas

Designated smoking area

Family rooms

Non-smoking rooms

Facilities for disabled guests

Air conditioning

Heating

Elevator

Guest Services

Vending machine (drinks)

Fax/Photocopying

Laundry

Dry cleaning

Vending machine (snacks)

Ironing service

24-hour front desk

Baggage storage

Daily housekeeping

Suit press

Invoice provided

Internet

Internet

Wifi

Free Wifi

Security/Safety

24-hour security

Fire extinguishers

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Process in place to check health of guests

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, an accommodation tax per person, per night is not included in the price and must be paid at the property.

License number: 163

Reviews

Value for money:

7.42

Location:

7.1

Staff:

7.97

Facilities:

7.02

Comfort:

7.45

Cleanliness:

7.44

Mihail

Dec 1, 2025 08:00:00 AM

Review Score: 9

Latvia

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: A good hotel with typical Japanese service. Everything on offer was pretty standard for the GR chain, but it was cleaner than Suisenji and Kenchomae. The staff was very helpful and relaxed. The breakfast was very generous: a buffet, though with a traditional selection. Suisenji Park is very close. Overall, if you're not obsessed with downtown living, I highly recommend it.

Negative: Hm... everything was good. You could argue that the room could have been bigger, but it would have been a completely different hotel. :) And we were there for a specific purpose, so I didn't feel any inconvenience. However, all hotels have inconvenient household washing machines; it would be better if they had large commercial ones everywhere. :)

Summary: Practical accommodation in a clean and comfortable hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Single Room - Non-Smoking Room Type: Single Room Size: 13 m² 1 Twin bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window
Single Room - Smoking Room Type: Single Room Size: 13 m² 1 Twin bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window
Double Room with Small Double Bed - Non-Smoking Room Type: Double Room Size: 13 m² 1 Twin bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window
Double Room with Small Double Bed - Smoking Room Type: Double Room Size: 13 m² 1 Twin bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window
Twin Room - Non-Smoking Room Type: Twin Room Size: 17 m² 2 Twin bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window
Twin Room - Smoking Room Type: Twin Room Size: 17 m² 2 Twin bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window
Double Room - Disability Access/Non-Smoking Room Type: Double Room Size: 17 m² 1 Full bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Entire unit wheelchair accessible, Adapted bath, Toilet with grab rails, Accessible by elevator, Emergency cord in bathroom Room Amenities Socket near the bed, Non-feather pillow Layout Window
Triple Room - Non-Smoking Room Type: Triple Room Size: 21 m² 1 Twin bed(s) Bed 2 Full bed(s) Bed	Bathroom Toilet, Towels, Bidet, Shower, Bathtub, Free toiletries, Bathtub or shower, Toilet paper, Hairdryer, Slippers, Body soap, Private bathroom, Shampoo, Conditioner Media & Technology TV, Flat-screen TV General Carpeted, Smoke Alarm, Key access, Trash cans, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Wardrobe or closet, Alarm clock Accessibility Adapted bath, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow Layout Window

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Suizenji Comfort Hotel | Hotel in Kumamoto

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Hotel in Chuo Ward, Kumamoto

Amenities

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