The Portman Ritz-Carlton, Shanghai | Hotel in Shanghai

| 9.0 (794 Reviews) |  1 Bathroom
Jing'an Hotel | The Portman Ritz-Carlton, Shanghai

Hotel in Jing'an, Shanghai

Luxury Shanghai hotel connected to the convention center, 9-minute walk to Jing'an Temple
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Towels
  • Hair dryer
  • Bathrobes
Bedroom
  • Air conditioning
  • Pillow-top mattress
  • Free cribs/infant beds
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Safe
  • Phone
  • Slippers
  • Connecting rooms available
  • Iron/ironing board
  • Turndown service
  • Desk chair
  • Desk
Breakfast
  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 288 for adults and CNY 144 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • 1 bar
  • Electric kettle
  • Minibar
  • Free tea bags/instant coffee
  • Free bottled water
Parking
  • Self parking on site (CNY 120 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
Activities
  • Steam room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
  • Fitness center
  • Shopping
  • Lifeguards on site
Entertainment
  • Cable/satellite channels
General
  • Meeting rooms - 11
  • Business center
  • Conference center (60665 square feet of space)
  • Front-desk safe
  • Banquet hall
  • Lockers available
  • Elevator
  • Gift shop/newsstand
  • English
  • Chinese (Mandarin)
  • Smoke-free property
  • Biodegradable drinking straws
  • No plastic drinking straws
  • Comprehensive recycling policy
Guest Services
  • Indoor pool
  • Outdoor pool
  • Children's toys
  • Free cribs/infant beds
  • Baby bath
  • Rollaway/extra beds (surcharge)
  • Tour/ticket assistance
  • Porter/bellhop
  • Concierge services
  • Luggage storage
  • Turndown service
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Lifeguards on site

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 408.1 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately cny 288 for adults and cny 144 for children self parking fee: cny 120 per night late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408.1 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Reviews

kim
Dec 25, 2025 12:18:48 PM
Review Score:   8
Summary: God service
See All Reviews

Room Arrangement

Room Info Facilities
Club Premier Suite - King
Room Size: 845 square feet m2
1 King Bed
Club Premier Suite - King

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 845, Ping - 23.89, Separate bedroom, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Club Skyline View - King
Room Size: 409 square feet m2
1 King Bed
Club Skyline View - King

General

Number of bedrooms - 1, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Ping - 11.49, Private bathroom, Separate bathtub and shower, Square feet - 409, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Skyline View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Deluxe Skyline View - Twin

General

Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Satellite TV service, Extra bed count 1, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Two Bedroom Penthouse Suite
Room Size: 1928 square feet m2
Two Bedroom Penthouse Suite

General

Square feet - 1928, Private bathroom, Separate bathtub and shower, Club level room, Square meters - 179, City view, Ping - 54
Club Skyline View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Club Skyline View - Twin

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Bathtub or shower, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Club level room, Bed count minimum 2, City view, Bed count maximum 2
Club Business Studio - Twin
Room Size: 516 square feet m2
2 Twin Beds
Club Business Studio - Twin

General

Square feet - 516, Number of bedrooms - 1, Square meters - 48, Satellite TV service, Extra bed count 1, LCD TV, Private bathroom, Separate bathtub and shower, Club level room, Ping - 14.50, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe City View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Club Deluxe City View - Twin

General

Number of bedrooms - 1, Ping - 11, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Private bathroom, Separate bathtub and shower, Square feet - 409, Club level room, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe City View - King
Room Size: 409 square feet m2
1 King Bed
Club Deluxe City View - King

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Separate bathtub and shower, Square feet - 409, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Premier Suite - Twin
Room Size: 845 square feet m2
2 Twin Beds
Premier Suite - Twin

General

Number of living rooms 0, Square feet - 845, Number of bedrooms - 1, Ping - 24, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Bed count minimum 2, City view, Bed count maximum 2
One Bedroom Penthouse Suite
Room Size: 1163 square feet m2
One Bedroom Penthouse Suite

General

Square feet - 1163, Number of living rooms 0, Private bathroom, Separate bathtub and shower, Square meters - 108, Number of bedrooms - 1, Ping - 33, Club level room, City view, Number of bathrooms - 1
Deluxe - Twin
Room Size: 409 square feet m2
2 Twin Beds
Deluxe - Twin

General

Ping - 11.49, Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Square meters - 38, Square feet - 409, Satellite TV service, Extra bed count 1, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Deluxe City View - Twin
Room Size: 409 square feet m2
2 Twin Beds
Deluxe City View - Twin

General

Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Satellite TV service, Extra bed count 1, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Premier Suite - King
Room Size: 845 square feet m2
1 King Bed
Premier Suite - King

General

Square feet - 845, Number of bedrooms - 1, Ping - 23.75, Separate bedroom, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Private bathroom, Separate bathtub and shower, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View - King
Room Size: 409 square feet m2
1 King Bed
Deluxe City View - King

General

Ping - 11.49, Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Square meters - 38, Square feet - 409, Satellite TV service, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, LCD TV
Club Business Studio - King
Room Size: 517 square feet m2
1 King Bed
Club Business Studio - King

General

Square feet - 517, Number of bedrooms - 1, Square meters - 48, Satellite TV service, Extra bed count 1, LCD TV, Private bathroom, Separate bathtub and shower, Club level room, Ping - 14.53, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Skyline View - King
Room Size: 409 square feet m2
1 King Bed
Deluxe Skyline View - King

General

Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Ping - 12, Square meters - 38, Square feet - 409, Satellite TV service, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, LCD TV
Deluxe - King
Room Size: 409 square feet m2
1 King Bed
Deluxe - King

General

Number of bedrooms - 1, Lever door handles, Square meters - 38, Hand-held showerhead, Satellite TV service, Wheelchair accessible, Extra bed count 1, LCD TV, Lowered peephole/view port in door, Ping - 11.49, Private bathroom, Separate bathtub and shower, Square feet - 409, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this The Portman Ritz-Carlton, Shanghai pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Portman Ritz-Carlton, Shanghai have a swimming pool?

Yes, this The Portman Ritz-Carlton, Shanghai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Portman Ritz-Carlton, Shanghai?

Best-rates for the The Portman Ritz-Carlton, Shanghai starts from $187 per night with includes Security/Safety, Bedding/Linens, Laundry, Parking, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Bar, Guest Services, Breakfast, Pool, Sports/Activities, Spa, Kitchen, Restaurant, Child Friendly, Hot Tub, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Portman Ritz-Carlton, Shanghai a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Portman Ritz-Carlton, Shanghai wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Portman Ritz-Carlton, Shanghai is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Portman Ritz-Carlton, Shanghai?

Based on the information reported by the owner or manager, the The Portman Ritz-Carlton, Shanghai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Portman Ritz-Carlton, Shanghai?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD187
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