The St. Regis Shenzhen Bao'an | Hotel in Shenzhen

| 9.8 (24 Reviews) |  1 Bathroom
Bao'an Hotel | The St. Regis Shenzhen Bao'an

Hotel in Bao'an, Shenzhen

Luxury hotel with 2 restaurants connected to a shopping center in Shenzhen
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, massage/treatment rooms, and 24-hour room service are onsite.
The St. Regis Shenzhen Bao'an offers 289 air-conditioned accommodations with minibars and espresso makers. These individually decorated accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste
  • Hair dryer
  • Towels
  • Separate bathtub and shower
  • Toilet paper
  • Soap
Bedroom
  • Free cribs/infant beds
  • Heating
  • Day bed
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Soundproofing
  • Slippers
  • Turndown service
  • Individually decorated
  • Safe
  • Phone
Breakfast
  • Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: CNY 298-298 for adults and CNY 0-168 for children
  • 2 restaurants
  • 24-hour room service
  • 2 bars/lounges
  • Free bottled water
  • Electric kettle
  • Espresso maker
  • Minibar
  • Local meal delivery service
Parking
  • Onsite parking options include a garage
  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible path of travel
  • Area rugs in room
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Doorbell and phone notification
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Elevator door width (inches): 10
  • Wheelchair-accessible path to elevator
Activities
  • Spa services
  • Indoor pool
  • Lifeguards on site
  • 24-hour fitness center
Entertainment
  • 46-inch TV
  • Cable channels
General
  • Meeting rooms - 4
  • Conference space (11442 square feet)
  • Elevator
  • Banquet hall
  • Chinese (Mandarin)
  • English
  • Chinese (Cantonese)
  • Couples dining
  • Smoke-free property
  • Romance packages available
Guest Services
  • Children's books
  • Highchair
  • Free cribs/infant beds
  • Soundproofed rooms
  • Baby bath
  • Indoor pool
  • Concierge services
  • Daily housekeeping
  • 24-hour front desk
  • Turndown service
  • Luggage storage
  • Wedding services
  • Dry cleaning service
  • Porter/bellhop
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Lifeguards on site
Spa
  • Body treatments
  • 4 treatment rooms
  • Couples treatment room(s)
  • Aromatherapy
  • Massage/treatment rooms
  • Massages
  • Body scrubs
  • Facials

Policies

Check-in
Check-in time starts at 3:00 pm
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 466.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 298 to 298 for adults, and cny 0 to 168 for children rollaway bed fee: cny 466.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay property registration number 91440300madl0f801j special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Ka Yan
Sep 29, 2025 01:19:31 PM
Review Score:   10
Summary: The dining experience and butler service are impeccable
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Bay View
Room Size: 969 square feet m2
1 King Bed
Suite, 1 King Bed, Bay View

General

Rollaway/extra beds (surcharge), Square feet - 969, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Ping - 27, Bay view, Square meters - 90, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View
Room Size: 538 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1
Deluxe Room, 2 Double Beds, City View
Room Size: 538 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, City View

General

Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Grand Room, 1 King Bed, City View
Room Size: 538 square feet m2
1 King Bed
Grand Room, 1 King Bed, City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view
Grand Room, 1 King Bed, Bay View
Room Size: 538 square feet m2
1 King Bed
Grand Room, 1 King Bed, Bay View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Bay view, Square feet - 538, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Deluxe Room, 1 King Bed, Bay View
Room Size: 538 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Bay View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Bay view, Square feet - 538, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite, 1 King Bed, City View
Room Size: 947 square feet m2
1 King Bed
Suite, 1 King Bed, City View

General

Rollaway/extra beds (surcharge), Square feet - 947, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Square meters - 88, Number of bathrooms - 1, Ping - 27, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Panoramic Room, 1 King Bed (View)
Room Size: 560 square feet m2
1 King Bed
Panoramic Room, 1 King Bed (View)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 52, Number of bedrooms - 0, Ping - 16, Square feet - 560, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view
Suite, 1 King Bed (View)
Room Size: 969 square feet m2
1 King Bed
Suite, 1 King Bed (View)

General

Rollaway/extra beds (surcharge), Square feet - 969, Ping - 27, Bay view, Number of bedrooms - 1, Square meters - 90, Separate sitting area, Wheelchair accessible, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Extra bed count 2
Presidential Suite, 1 King Bed, Bay View (Balcony)
Room Size: 2669 square feet m2
1 King Bed
Presidential Suite, 1 King Bed, Bay View (Balcony)

General

Rollaway/extra beds (surcharge), Bay view, Number of bedrooms - 1, Square meters - 248, Separate sitting area, Square feet - 2669, Wheelchair accessible, Bed count minimum 1, Number of living rooms 1, Ping - 75, Bed count maximum 1, Extra bed count 2

FAQ's

Is this Bao'an hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bao'an hotel have a swimming pool?

Yes, this Bao'an hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bao'an hotel?

Best-rates for the Bao'an hotel starts from $322 per night with includes Pool, Security/Safety, Fireplace/Heating, Internet, Kitchen, Laundry, Bar, TV, Accessibility, Business Services, Restaurant, Air Conditioner, Spa, Guest Services, Breakfast, Parking, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bao'an hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bao'an hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bao'an hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bao'an hotel?

Based on the information reported by the owner or manager, the Bao'an hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bao'an hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD322
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