Is this Ace Hotel Kyoto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ace Hotel Kyoto have a swimming pool?

No, this Ace Hotel Kyoto does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ace Hotel Kyoto?

Best-rates for the Ace Hotel Kyoto starts from $253 per night with includes Balcony/Terrace, Security/Safety, Kitchen, Air Conditioner, Wellness Facilities, Laundry, Guest Services, Child Friendly, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Restaurant, Bar, Business Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ace Hotel Kyoto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ace Hotel Kyoto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ace Hotel Kyoto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ace Hotel Kyoto?

Based on the information reported by the owner or manager, the Ace Hotel Kyoto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ace Hotel Kyoto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ace Hotel Kyoto | Hotel in Kyoto

| 9.8 (1003 Reviews) | 1 Bathroom

Hotel in Karasumaoike, Kyoto

Luxury Kyoto hotel connected to a shopping center, 10-minute walk to Nishiki Market
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles.
Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Amenities

Air Conditioner

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Toothbrush and toothpaste

Private bathroom

Soap

Hair dryer

Eco-friendly toiletries

Towels

Bidet

Separate bathtub and shower

Toilet paper

Deep soaking bathtub

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Heating (climate-controlled)

Hypo-allergenic bedding

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

LED light bulbs

Soundproofing

Free long-distance calls

Slippers

Laptop-friendly workspace

Free local calls

Desk

In-room massage

Iron/ironing board

Free international calls

Safe

Phone

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 4800 for adults and JPY 4800 for children

Room service available

Hosted evening meal available daily for a fee of JPY 14000

Free bottled water

Free tea bags/instant coffee

Wet bar

Electric kettle

Minibar

Refrigerator

Parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

Height-adjustable showerhead

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible registration desk

Portable shower seat

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Braille signage

Hand-held showerhead

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchairs available on site

Stair-free path to entrance

Visual alarms in hallways

Wheelchair-accessible path to elevator

Activities

Bike parking

Designer stores

Art gallery

Shopping

Shopping mall

Free bicycle rentals

24-hour fitness center

Entertainment

Satellite channels

43-inch flat-screen TV

General

Meeting rooms

Ballroom

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Front-desk safe

Banquet hall

Spanish

English

Hindi

Portuguese

Korean

Japanese

Smoke-free property

Guest Services

Baby bath

Refrigerator

Stroller

Soundproofed rooms

Change of bedsheets (on request)

Dry cleaning service

Concierge services

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Wedding services

24-hour front desk

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 20

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for jpy 6215.0 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately jpy 4800 for adults and jpy 4800 for children pet fee: jpy 11000 per pet, per night service animals are exempt from fees rollaway bed fee: jpy 6215.0 per night hosted evening meal: jpy 14000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 33 lbs per pet) food and water bowls are available pets allowed for an extra charge of jpy 11000 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Chun Pong

Dec 21, 2025 02:40:00 PM

Review Score: 10

Summary: All good!

See All Reviews

Room Arrangement

Room Info	Facilities
Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) Room Size: 1055 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Number of bedrooms - 1, Pets not allowed, Wheelchair accessible, Ping - 30, Extra bed count 1, Free cribs/infant beds, Square meters - 98, Square feet - 1055, Low-height bed, Bed count minimum 2, Bed count maximum 2
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) Room Size: 840 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Number of bedrooms - 1, Pets not allowed, Ping - 24, Square feet - 840, Wheelchair accessible, Extra bed count 1, Square meters - 78, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 1
Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) Room Size: 646 square feet m² 4 Twin Futons Bed	General Square feet - 646, Wheelchair-width doorways, Number of bedrooms - 1, Grab bar - in bathtub, Grab bar - near toilet, No rollaway/extra beds, Turndown service, Low-height bed, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Bed count minimum 4, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Low-height desk, Pets not allowed, Wheelchair accessible, Free cribs/infant beds, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Square meters - 60, Ping - 18, Bed count maximum 4, Roll-in shower
Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) Room Size: 517 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Wheelchair-width doorways, Pets not allowed, Square meters - 48, Wheelchair accessible, Free cribs/infant beds, No rollaway/extra beds, Ping - 15, Low-height bed, Bed count minimum 2, Bed count maximum 2
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) Room Size: 452 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Terrace, Ping - 13, Wheelchair accessible, Extra bed count 1, Square feet - 452, Free cribs/infant beds, Square meters - 42, Deck or patio, Low-height bed, Bed count minimum 2, Bed count maximum 2
Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) Room Size: 388 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 11, Pets not allowed, Square meters - 36, Square feet - 388, Wheelchair accessible, Free cribs/infant beds, No rollaway/extra beds, Low-height bed, Bed count minimum 2, Bed count maximum 2
Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) Room Size: 581 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Pets not allowed, Square feet - 581, Wheelchair accessible, Free cribs/infant beds, Square meters - 54, No rollaway/extra beds, Ping - 16, Low-height bed, Bed count minimum 1, Bed count maximum 1
Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wheelchair-width doorways, Pets not allowed, Square feet - 323, Wheelchair accessible, Free cribs/infant beds, Square meters - 30, No rollaway/extra beds, Low-height bed, Bed count minimum 1, Bed count maximum 1
Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 323, Wheelchair accessible, Free cribs/infant beds, Square meters - 30, No rollaway/extra beds, Low-height bed, Bed count minimum 1, Bed count maximum 1